Terms and Conditions

Last Updated: 7/11/2024

1.Introduction

Welcome to Cumulus Engineering LTD ("Company", "we", "our", "us"). These Terms and Conditions ("Terms") govern your use of company’s websites ("Website"), including the "Contact Us" page, "Request Demo" feature, and purchasing our services. By accessing or using our Website, you agree to these Terms.

2.Data Protection and Privacy

We are committed to protecting and respecting your privacy in accordance with the GDPR. Please review our Privacy Policy for detailed information on how we collect, use, and protect your personal data.

3.Contact Us
3.1 Information Collection

When you use the "Contact Us" form on our Website, we collect the following personal data:

  • • Name
  • • Email address
  • • Phone number (optional)
  • • Company name (optional)
  • • Message content

3.2 Purpose of Data Collection

The personal data collected via the "Contact Us" form is used solely for the purpose of responding to your inquiries, providing requested information, and improving our services.

3.3 Legal Basis

The legal basis for processing your personal data is our legitimate interest in responding to your inquiries and providing you with the necessary information.

4.Request Demo
4.1 Information Collection

When you request a demo of our services, we collect the following personal data:

  • • Name
  • • Email address
  • • Phone number (optional)
  • • Company name
  • • Job title
  • • Specific requirements or interests

4.2 Purpose of Data Collection

The personal data collected for the "Request Demo" feature is used to schedule and provide the demo, tailor the demo to your specific needs, and follow up with relevant information about our services.

4.3 Legal Basis

The legal basis for processing your personal data is your consent, which you provide when you submit the demo request form.

5.Purchasing Our Services
5.1 Information Collection

When you purchase our services, we collect the following personal data:

  • • Name
  • • Email address
  • • Billing address
  • • Payment details (processed through a secure third-party payment processor)
  • • Company name
  • • VAT number (if applicable)

5.2 Purpose of Data Collection

The personal data collected during the purchase process is used to process your order, manage your account, provide customer support, and comply with legal obligations (such as accounting and tax requirements).

5.3 Legal Basis

The legal basis for processing your personal data during the purchase process is the performance of a contract to which you are a party.

6.Data Security

We implement appropriate technical and organizational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including any legal, accounting, or reporting requirements.

8. Your Rights

Under GDPR, you have the following rights:

  • • Access: You have the right to request access to your personal data.
  • • Rectification:You have the right to request the correction of inaccurate or incomplete personal data.
  • • Erasure:You have the right to request the deletion of your personal data, under certain conditions.
  • • Restriction of Processing:You have the right to request the restriction of processing your personal data, under certain conditions.
  • • Data Portability:You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
  • • Objection:You have the right to object to the processing of your personal data, under certain conditions.

9. Changes to These Terms

We may update these Terms from time to time. We will notify you of any changes by posting the new Terms on our Website. Your continued use of the Website following the posting of changes constitutes your acceptance of such changes.

10. Contact Information

If you have any questions about these Terms or your personal data, please contact our support team via support@omnisep.co.uk.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Table of Contents:

IntroductionData Protection and PrivacyContact UsRequest DemoPurchasing Our ServicesData SecurityData RetentionYour RightsChanges to These TermsContact InformationGoverning Law